Website development FAQ

  • How do I place an order?

    To order with us here at COMPANY, then view our logo design packages and choose from our wide selection of price packages. When you are happy, click “Order Now” and go through our secure check-out process. Once payment is complete, we will take all the information you can give us about your logo.

  • What happens once the order has been placed?

    We will be in touch as soon as possibly can to complete the design process and get all the ideas and information possible about your logo. We can get you a draft design within five days, uploaded directly to your display profile with COMPANY.

  • Are your files compatible with a Mac computer?

    Yes, completely. All of our final designs are completely compatible with a Mac or a Windows PC. We make sure that the file is completely optimised to suit your services, and if you purchase our Gold Package you also get access to any fonts used. We also provide colour codes.

  • Can I use my logo files on other products like stationary?

    Yes, of course. Our images are made in vector format so that they can be re-sized to any shape or size without losing the quality at all. The formats we supply you with are; Pdf , Ai , Eps , Jpeg , Gif.

  • How will I receive my final design files?

    We will e-mail you your final images in an easy to open .zip format. The files are all the highest of resolutions possible, and can be used in a variety of different ways. You simply need to give the logo file over to anybody who will be marketing with your logo, and it will be easily transferable to any environment.

  • Do you have a refund policy?

    If you are unhappy in any way about the final product, or the initial draft, then we will have a senior member of staff contact you for further details. We are happy to do revisions on the work until you are satisfied. We offer a refund, but at a cost of COST to cover our design costs and time.

  • Can we discuss the project prior to the process beginning?

    Communication is essential in any successful business, and we would be happy to work with you on the process and answer any questions you have, before the actual design process begins. We keep you fully updated from start to finish, but if you need anything answered before we get started, we are more than happy to help.

  • Can you modify my current logo?

    Yes, no problem. We are happy to upgrade your old logo to make it more modern, simply contact us with your logo and we can take a look and give you all the information that you need.

  • Do I own the rights to my logo?

    Yes, when work finishes you own full rights to the logo and you can use it or modify it in any way you like. We know that when you ask for us to help, you want to have full license over the finished product, so we are happy for you to have full ownership.

    If you have any other questions for us at all at COMPANY, we are more than happy to help. Simply contact us +91-9899977006 for a quick consultation.

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